Over the 18 years we’ve been around, we have been amazed and delighted by the number of customers who come back time and again, and the number of people who tell us their friend recommended us. While we are absolutely thrilled, we were also curious about why that was. So we asked our customers what made us different. This is what they told us:
1) Our jewellery is different - All our jewellery is designed and made especially for us. We don't buy standard pieces from wholesalers, so we can offer our customers something genuinely different. Something that they won't find on dozens of other sites, or see on another women at the next office party.
2) What you see is what you get – The two biggest issues people told us they had when buying jewellery online are quality and scale. Close up photographs can be misleading, and the real thing a disappointment. Not at Corazon. To make sure you know exactly what you’re getting, we shoot all of our pieces not only in close up, but also on our lovely models, so you can see exactly what size they are, and our super zoom function allows you to get in and see the detail of every single piece. It’s not quite as good as holding it in your hand, but it’s close.
3) Honest value for money - We don't sell the cheapest silver jewellery online because we don't buy mass-produced, machine-made pieces, BUT when it comes to high quality, hand made pieces we offer great value for money compared to shopping on the high street. Unlike high street stores, we don't have expensive rent to pay, or sales staff sitting around costing money. Nor do we mark up our jewellery so we can offer you 70% off sale prices (we don't have 70% to give away). We believe our customers deserve the best possible price all year round, and that's what we give them.
4) Old fashioned customer service – When it comes to service, no one can better us. No matter what you want or where you are, if there’s a way to make it happen we will. If you need help, advice or just more information, we’re available 7 days a week. For us, it really is personal and our customers appreciate it. You can reach us any time on 0330 808 0410 (Standard UK landline rate so free on most land and mobile packages), from overseas on +443308080410, or text or WhatsApp me direct on 07970025090. Or hop on the live chat with me, for instant answers.
5) We’re fast! - Every year we help countless men looking for a last minute birthday or anniversary present. Or women who want that special piece for a party or holiday. When everyone else has called last orders a week before Xmas, we’re still delivering. Our standard delivery time is within 3 working days based on orders placed before 4pm, which is faster than most people’s express service, and we don't charge you for it! PS. 9 times out of 10 you'll have it sooner!
6) We’re risk free – We back every piece of Corazon jewellery with a no questions asked money back guarantee, so if it doesn’t work out it’s our problem, not yours.
We very much hope you give us a chance to prove to you that we’re as good as our word.